E-mail: [email protected]
Business Since: 2007
Owner: Dave Brown
Services: We provide heavy duty copper, stainless steel and other metal vents for home improvement across the US and Canada.
Text Reviews: 57 Video Reviews: 0 Total: 57
Review from: Edmonton
I needed the Wind Defender model, bought another model by mistake..but easily resolved with quick email to Dave and correct model was shipped! Wind Defender arrived in perfect condition, easy to install, and best part is that it works exactly as advertised and expected - No more flapping and rattling of vent! I highly recommend Luxury Metals.
Review from: Wind Lake, WI
These are the REAL deal!!!The stainless steal vents are made tough and have solved out wind flapping issues. Plus, Dave returned my call quickly and answered my questions in a polite and professional way. Old school customer service!
Review from: Newark
Service was awesome from order to shipping & very prompt too. This cap works great, we haven't had any issues since installing it. And we frequently get very gusty winds as we are just below a ridgeline. Thank you so very much & we highly recommend it. Great quality & best yet, made in the USA.
Review from: Phoenix
I can't comment on the products specifically, but if they half as good as the customer service, you won't be disappointed! I ordered a vent that I ended up finding out wouldn't fit and cancelling the order was quick and easy. Dave responded to my emails quickly and provided excellent customer service. Something that is lacking in every industry. Thank you for a superb experience!
Review from: Montana
The exchange of the item to a different size was flawless, the chimney cap is perfect and the interaction was far better than I ever expected. I really appreciate how you treated me for my mistake and will recommend your company to friends with similar needs. I could not be more pleased and want to thank you for such a great experience.
Review from: Eugene
I ordered one of the 8” S.S. vents. The Vent arrived yesterday and was built better than expected! Got it installed today with NO problems . Glad I spent the extra money and bought the Stainless Steel Vent. It’s no comparison to the Aluminum Vents on the market. Not one bit flimsy or easy to dent. Glad to see a company selling quality products these days. Also nice NOT to see made in China on the item!!
Review from: Lynnfield MA
Just want to say that Dave gave me old fashioned service with super fast delivery! Also, best quality items. A++++
Review from: Olathe
Our General Contactor had installed a standard external vent for our new microwave but at the slightest breeze a magnified bang was heard inside the house. Our GC tried adding weight but to no avail. After a web search I found Luxury Metals and was impressed with the vent design. We ordered a 6" magnetic Damper and screen (SDWVG 6WG MD) and it works perfectly. Our GC was also quite impressed. I am so glad that Luxury Metals makes these. The vent has been in now for 10 months and not one noise out of it.
Review from: Shoe Cove, NL,Canada
Thanks Dave for the great service! This unit seems to have corrected the down draft that I was getting. I will recommend your company to anyone I know looking for this!!Thanks again
Review from: Alameda
Just received my two 6" exhaust caps with damper & screen. No question these are the highest quality sheet metal goods I've ever seen. Thank you!!
Review from: montana
great company - love the post end caps (galv) - and reasonable prices and responsive service !
Review from: Chesapeake City
Good Morning Dave,We changed out our dryer vent and powder room vents which were an eyesore. The copper vents look beautiful and are a great quality. My husband who is a pipefitter wanted me to pass on his thanks to you for quality work.
Review from: Hopatcong
The damper does not have a full, tight, weatherproof seal. The foam strips and magnets are in pieces with gaps between them. The top where the spring is has no weatherproofing strip at all. The whole damper does not sit tight/flush on the vent opening, but is rather bumped out further on top than on the bottom. This causes it to be at a slight angle on the opening from top to bottom and creates a gap. All these things will allow air to infiltrate, as well as bugs.
Review from: Appleton
Dave was great to work with. Prompt at getting back to me, friendly, and just nice. Great product. Heavy weight, compared to something purchased locally. I'm fighting Red Squirrels, so the extra damper with the sealed magnetic catch will prevent the red squirrels from causing me more grief! Thanks you, for your help, DaveTeresa Champeau
Review from: Marion, NY
I bought a Luxury Metals stainless steel wind defender vent for my dryer after going through 3 plastic/metal vents in 7 years. Best decision I ever made, no more cold air coming into dryer nor house, no wind noise, and my heating bill is lower as well.So now I am about to buy another one for a basement venting situation as well. The company that put that vent in installed one with plastic vanes that leak cold air back in and when I told the company about these, they have promised to install a new Luxury Metals Wind Defender vent - all I had to do was pay for the vent itself.Can you start making stainless steel chimney cleanouts too?
Review from: STANWOOD
Just received my Wind Defender range vent and I'm very impressed with the quality of the metal and the craftsmanship. I'm so glad I didn't buy the inferior product at the big box store. Nice to know there are still true craftsmen out there.
Review from: San Diego
Returned a dryer duct with uneven taping and ordered one in the different color that arrived with gaps in taping. The quality control is not very good.These are defects I expect from a hardware store or supply shop but this is a premium product at a premium price. Not sure who's doing the taping but taping the full bottom, avoiding overlap and height difference, and aligning the tape would be the most effective way to seal the duct.
Review from: Mequon, WI
I got in over my head on a DIY range hood installation. Purchased the incorrect exterior vent from a big box and already had a hole cut in the side of the house!!! I was unable to find the correct pipe 8" locally, and ended up ordering through Luxury Metals. Communication through was GREAT, answered all my questions, and product arrived
Review from: Cheyenne
This has made a huge difference in the way our stove performs and we haven't had any smoke blow back with our windy days and nights. The ONLY problem has been the bird screen gets clogged with creosote and the carbon monoxide sensor goes off in the house. We have to clean this every 5-7 days or it makes the sensor go off. Thankfully, we have an underground home so we don't have to lug a 30' ladder out each week....but this is a problem and had I known it would be, would not have ordered the cap with a bird screen. The next time it is clogged I will take a picture to send. To blasted cold today! -4 for a high!
Review from: Sundre, Alberta Canada
Hi Dave – Just a brief update to inform you that the Wind Directional Chimney Cap I purchased from you has improved the burning efficiency of my airtight stove by not less than 30% as a "best guess". The stove starts more easily, burns more efficiently and burns more completely (i.e. no left over charcoal debris by morning) than it ever has! Also, I particularly appreciated your willingness to provide me with a much wider storm caller to accommodate our typically heavy snow load at no additional cost. First rate Company in my view! – Doug
Review from: marion
very well built,had to trim the pipe adapter to get it to fit inside my supervent pipe but no big deal,easy to install,this wind directional cap allows my chimney to draft like a rocket and so far no smoke in the house at all,not evan a puff when the feed door is opened,or when starting a fire,was having a problem with down draft with a strong east to south east wind haven't had one yet to see if it has completely cured my downdraft issues, but since installing this rain cap my chimney has never drafted this well,thanks again for the great product and fast shipping
Review from: Tampa
Dave,Thanks for the quick responses to my emails and phone calls! I ordered the wind defender wall vent and will recommend your products to all of the contractors I come in contact with! Great stuff.George
Review from: Long Beach NY
shipped ahead of lead time quoted. Great American made quality!!!!!!!
Review from: Tinnie NM
Dave,Received and installed your wind cap last week. Just wanted to let you know it is working as well or better than advertised! Our Morso wood burner is operating so much better I cannot beliece it. We want to get one for the 6" PVC exhause on our incirneration toilet as well. Keep up the good work and quality products!
Review from: Santa Cruz
Dave,Thanks again. I really liked the quality of the last wall vent we ordered for our bathroom, I knew who to get our range hood vent from. Take CareBill
Review from: Red River, NM
Just received my post end caps and they look great. I haven't secured them yet, but I couldn't be happier with the product.
Review from: Slocan Park, BC, Canada
Ordered powder coated log end post caps. There was no delay in shipping despite customs, they were well-packaged and arrived within a much shorter time line than I would have expected. Even with the CDN-USD exchange rate, they were an excellent value and look amazing!!
Review from: Salt Lake City, UT
Luxury Metals is just AMAZING with customer service. I rarely ever leave reviews, but after working with Dave, I just had to. I was selling a property and the inspection came back and said I needed a directional wind cap for the vent on my instant hot water heater. With a very tight deadline to complete the work, I contacted Dave and he got the part overnighted to me. Unfortunately, when I ordered it, I did not measure for the size -I just used the hot water heater's product literature, so the cap didn't fit! I contacted Dave and even though the part was out of stock, he had it fabricated and sent to me in less than 2 days! Amazing! I wish all companies had customer service like this -and if I ever need to order something like this again there is no one else I will ever use.
Review from: Dallas, GA
WHAT A FIND! The prices may seem a bit much for "just a dryer vent" when compared to that of big box stores, but they are AWESOMELY much better. We no longer have the ticking noise when the wind blows; the laundry rm doesn't feel drafty anymore, & the floor isn't s cold. I highly recommend this product; just can'y say enough good things about it.
Review from: Bonita, CA
Found Luxury Metals when search for a venting solution for my portable air conditioner. Very difficult to find a quality solution to having a permanent venting system (not of the window type) to get the hot air out of the room. Found the perfect solution. Dave was super helpful in making sure that I got just what I needed. So glad I found Dave and Luxury Metals.
Review from: Salem, CT
Dave,Thanks for exchanging the 8" duct for a 7" so easily ...I am completely happy with the result. I had a tight space to get this hood installed and your unit finished it off perfectly. As so many others have said, the quality of the range hood ducts is unmatched in any store around here ...period. Money well spent for A-1 quality.
Review from: California
The Deck Log Post Caps look great! My railing is now protected. Pictures attached. Thank you! Bernie
Review from: Woodbury, VT
Without question this is the best company I have dealt with for quality of product and service through the internet!
Review from: Benton, TN
I was happy to find your website and the products that you offer. I have only good things to say about my experience with Luxury Metals!
Review from: Pocatello, Idaho
Vent was sent quickly, was very well built, and installed very easy. I just ordered another my second vent. Has some hard to find sizes!!
Review from: Plainfield, IL
Hi Dave,Hood is up and doing well, numerous storms, high winds and sub-zero cold and not a peep of air coming in, excellent.Installed hood on a mounting block for dutch lap siding, looks great see photo. I have made up a couple of color coded strips that will cover the screws. Have to wait for warm weather to install.Very pleased with your product, well done.Thanks again for all your help.Best regards,Russ
Review from: Albert Lea, MN.
I purchased a high wind directional chimney cap in Oct. 2014. I was having blow back problems with my wood burning stove. The chimney cap I purchased solved the problem, even with 50 mile per hour wind gust. I couldn't be more satisfied. Thank You Dave Brown and Luxury Metals.
Review from: Jackson, Ohio
Dave,We are very pleased with the wind directional cap we ordered. We have a pellet stove and have had problems with smoke coming into our house when it is windy. My husband installed the cap right before we had high winds and very cold temperatures. The cap did an awesome job! It not only kept smoke out of our house, but also improved the performance of our stove. I have already ordered another cap for our cabin. Thanks so much for a great product and great service!
Review from: Golden, CO
Dave, the log caps look great! They are exactly the color I needed and are nice and heavy. My cabin is looking awesome. Thank you!Jerry
Review from: Wakefield, MA
Thank you Dave for all the help. Your stuff is so much better than what the home improvement stores sell.Have a great weekendPaul
Review from: Shaker Heights, OH
Thank you for the great service and high quality product. The item showed up just in time today and will be installed early tomorrow morning right before they close up the kitchen ceiling and install bead board. Our contractor said it was the nicest vent he has seen.
Review from: Allston, MA
Hello Mr. Brown,I want to let you know how much I LOVE the Wind Defender! Our previous, lame range hood vent would constantly flap in the slightest wind and in the ten years since it was installed, everyone we asked to fix it would say that there was nothing to be done. It was very frustrating, not only because of the noise, but in the winter, all of our precious heat was being sucked right out of the house.Finally, an HVAC guy told me about your product and offered to install it when I got it and all I can say is, wow! The Wind Defender is VERY well made, beautiful, and most important to me, doesn't flap in the wind. It is well worth the price.Thank you, thank you!P.S. I'm going to look around the house and see what else we can replace with one of your products. :-)Sincerely,Barbara W
Review from: Napa
Thanks again for the great personal service and quality stainless metal chimney cap. I'm very happy!
Review from: Santa Barbara
Quality product, premium customer service, and delivers what they promise. Highly recommend doing business with Dave!
Review from: Argyle, TX
DaveThanks for being very easy to work with delivering a good product quickly and on time. I just painted them black, put silicone inside on the seam and glued them to the post tops. Should protect the logs for many years and look good too. A gentleman in town wanted $50 each to make custom rolled steel ones. Since I needed 24 the total price difference was substantial.Cheers,jw
Review from: Pensacola, FL
Hi Dave. Here's our finished coop with the gorgeous copper turbine. Great craftsmanship! Thanks again for the outstanding customer service Rebecca and Ted (my handyman partnerHere are a few pics for y'all.
Review from: Jersey Village, TX
Dave,Awesome Product It has a good draw with little wind. I almost forgot to send you some pictures. There is hundreds of Oilfield people see this pit every year and have build fires in it so you will probably be getting calls wanting some of these so get ready.!! That chimney cap works great!
Review from: Mohawk, NY
Hi Dave,We just completed installing the vent today. We are very happy with the product and the short time it took to get it to us. We’re in the midst of a bathroom remodel, and the previous homeowner had the bathroom vent’s exhausting into the attic. I took some pictures of the installed unit. The outside photo shows a block of wood with vinyl over it and a ‘custom made’ drip cap from the scrap stainless duct we had to trim off. I also took some inside photos, one close-up and another showing the connection to the bathroom fan. I later sealed the junctions with duct tape.You’re welcome to put the photos on your website if you wish, provided the line of caulk around the vent doesn’t bother you! (ha ha) You’ll also notice we used stainless screws with washers to further anchor the vent to the block of wood, we didn’t want to put anything through the vent itself.Thanks again, we’ll probably be in touch again when I work on my other bathroom and my kitchen in the next year or two!- Jim
Review from: Seattle, WA
Dave – I wanted to pass along a compliment I received about the stainless steel rectangular vent I purchased from you recently. I took it to a sheet metal shop here in Seattle because I needed some custom ducting to attach to it. The sheet metal guy was really impressed with how well made the vent was and how accurate the measurements were. He thought it was a real value!Thanks for the great part.
Review from: Montville, NJ
Hi Dave,Several years ago, we ordered several stainless steel vents from you for our new home…and they still look like the looked when they were new!We need another one of these vents. Great product.Thanks!