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Luxury Metals


Phone: 206-406-7346
Website:
E-mail: [email protected]
Business Since: 2007
Owner: Dave Brown
Services: We provide heavy duty copper, stainless steel and other metal vents for home improvement across the US and Canada.


70
Reviews
Total Score
98% A
90 — 100%: 66 reviews
80 — 90%: 1 reviews
70 — 80%: 0 reviews
60 — 70%: 1 reviews
0 — 60%: 2 reviews

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Reviews

Text Reviews: 70   Video Reviews: 0   Total: 70

Text Review
100% A
Multi Lakes Handyman Services     10/01/2024
Review from: Detroit, MI
Very easy to work with. Was able to talk to the owner on the phone. High quality products. Reasonable pricing. Super fast shipping. Will definitely buy again.
Text Review
100% A
Gerald Braynard     02/27/2024
Review from: CROCKETT
Quality all the way! Bought two rotating wind caps for our 6" double wall insulated chimneys. The products I received were well made with 1st rate materials and craftsmanship. I did have a little issue with the fitment in my particular pipe, but working with it and Dave it was rectified for a first class installation. I really appreciate a quality US business offering good products and great customer service. LM will have any future business to fill my needs from their catalog. Highly recommend!
Text Review
100% A
Mainely Dave     05/10/2023
Review from: Pemaquid Point, ME
Dave built an excellent copper Wind Defender Wall Vent with an extended tail (damper; no screen). The quality is excellent and the delivery time for this custom size was excellent. The vent connects via a Dura-vent stainless 90 deg elbow to our Zephyr range hood. The installation went smoothly and no flapping during the last Nor'Easter. This review has the correct picture!
Text Review
100% A
Mainely Dave     05/06/2023
Review from: Pemaquid Point
Dave built an excellent copper Wind Defender Wall Vent with an extended tail (damper; no screen). The quality is excellent and the delivery time for this custom size was excellent. The vent connects via a Dura-vent stainless 90 deg elbow to our Zephyr range hood. The installation went smoothly and no flapping during the last Nor'Easter.
Text Review
100% A
Troy Lee     01/21/2023
Review from: Tullahoma
Dave's customer service was outstanding, the product was as described, and my order was fulfilled sooner than anticipated. I would definitely use Luxury Metals in the future. Thank you Dave!
Text Review
100% A
Dave     05/15/2022
Review from: Gloucester Ma
Took a chance and Ordered one because all the ones I could find in my area were flimsy or plastic, installed the galvanized model with windguard, screen and magnetic seal, this thing is worth the extra expense, drilled two holes in the upper corners and two between the spot welds on the bottom, no more banging in the wind, hopefully no more spiders with the magnetic seal
Text Review
100% A
Rick R     04/13/2022
Review from: Palm Springs
Strongly recommend. Bought (2 )6" Wind Defender Vents for our new range hood. We had 35 mph winds in Palm Springs this week and these vents held their ground. Even without the spring, they did not rattle! Plus, David was amazing to work with. Went out of his way to accommodate our needs. Truly awesome experience!
Text Review
100% A
Melinda     01/17/2022
Review from: Lamar
I'm very pleased with 4inch wind directional cap. I have not back draft issue with my wood stove. The shipping was good as well. I would order from again!
Text Review
100% A
Kevin     12/10/2021
Review from: Allenspark, Colorado
Wow Dave. i have recently installed the directional chimney cap and what a difference in not only no downdrafts on our woodstove but it seems that the stove is working more efficiently as well. Also it has virtually eliminated the sneezes and running noses from the downdraft soot. We are so pleased!
Text Review
100% A
jeffrey villarreal     11/05/2021
Review from: Hawthorne
i spoke to dave i was comfortable all through the transaction but i had no choice but had to canclei just ran out of time and picked different route to go if you nee product they make they are trustworthy
Text Review
100% A
Joel Fortune     06/22/2021
Review from: Libertyville
I called Luxury Metals about a vent for a new kitchen hood. Dave called me back promptly the same day. I had to run and called him the next day. Same drill - called me back and helped me make the right choice.Very helpful and pleasant. Good price and delivery to my contractor in a timely manner. I do a LOT of remodeling and such to my homes and I will surely use them again. We’ll done! Thank you!
Text Review
100% A
Steve     06/15/2021
Review from: windsor, ON
I am really pleased with the products - solid and great workmanship. Both times I've ordered, the customer service has been excellent, with prompt replies to all inquiries. Fast shipping, even cross-border in the middle of a pandemic. I will continue to recommend without reservation.
Text Review
100% A
Peter B     03/23/2021
Review from: Rutherford
Recently purchased a few of the vents. Very solid products! You can immediately tell it's quality that will last.
Text Review
100% A
Noland Derkson     01/13/2021
Review from: Edmonton
I needed the Wind Defender model, bought another model by mistake..but easily resolved with quick email to Dave and correct model was shipped! Wind Defender arrived in perfect condition, easy to install, and best part is that it works exactly as advertised and expected - No more flapping and rattling of vent! I highly recommend Luxury Metals.
Text Review
100% A
Craig     11/18/2020
Review from: Wind Lake, WI
These are the REAL deal!!!The stainless steal vents are made tough and have solved out wind flapping issues. Plus, Dave returned my call quickly and answered my questions in a polite and professional way. Old school customer service!
Text Review
100% A
Janice Halpin     11/16/2020
Review from: Newark
Service was awesome from order to shipping & very prompt too. This cap works great, we haven't had any issues since installing it. And we frequently get very gusty winds as we are just below a ridgeline. Thank you so very much & we highly recommend it. Great quality & best yet, made in the USA.
Text Review
100% A
Isaac Sweilem     08/24/2020
Review from: Phoenix
I can't comment on the products specifically, but if they half as good as the customer service, you won't be disappointed! I ordered a vent that I ended up finding out wouldn't fit and cancelling the order was quick and easy. Dave responded to my emails quickly and provided excellent customer service. Something that is lacking in every industry. Thank you for a superb experience!
Text Review
100% A
Lee     07/02/2020
Review from: Montana
The exchange of the item to a different size was flawless, the chimney cap is perfect and the interaction was far better than I ever expected. I really appreciate how you treated me for my mistake and will recommend your company to friends with similar needs. I could not be more pleased and want to thank you for such a great experience.
Text Review
100% A
Jessica Rose Kruger     06/17/2020
Review from: Eugene
I ordered one of the 8” S.S. vents. The Vent arrived yesterday and was built better than expected! Got it installed today with NO problems . Glad I spent the extra money and bought the Stainless Steel Vent. It’s no comparison to the Aluminum Vents on the market. Not one bit flimsy or easy to dent. Glad to see a company selling quality products these days. Also nice NOT to see made in China on the item!!
Text Review
100% A
Ray     04/03/2020
Review from: Lynnfield MA
Just want to say that Dave gave me old fashioned service with super fast delivery! Also, best quality items. A++++
Text Review
100% A
Paul Harp     01/25/2020
Review from: Olathe
Our General Contactor had installed a standard external vent for our new microwave but at the slightest breeze a magnified bang was heard inside the house. Our GC tried adding weight but to no avail. After a web search I found Luxury Metals and was impressed with the vent design. We ordered a 6" magnetic Damper and screen (SDWVG 6WG MD) and it works perfectly. Our GC was also quite impressed. I am so glad that Luxury Metals makes these. The vent has been in now for 10 months and not one noise out of it.
Text Review
100% A
Jon M     11/18/2019
Review from: Shoe Cove, NL,Canada
Thanks Dave for the great service! This unit seems to have corrected the down draft that I was getting. I will recommend your company to anyone I know looking for this!!Thanks again
Text Review
100% A
Joel     04/14/2019
Review from: Alameda
Just received my two 6" exhaust caps with damper & screen. No question these are the highest quality sheet metal goods I've ever seen. Thank you!!
Text Review
100% A
malcolm edwards     10/04/2018
Review from: montana
great company - love the post end caps (galv) - and reasonable prices and responsive service !
Text Review
90% A
Maryann     07/10/2018
Review from: Chesapeake City
Good Morning Dave,We changed out our dryer vent and powder room vents which were an eyesore. The copper vents look beautiful and are a great quality. My husband who is a pipefitter wanted me to pass on his thanks to you for quality work.
Text Review
40% D
Mick     06/13/2018
Review from: Hopatcong
The damper does not have a full, tight, weatherproof seal. The foam strips and magnets are in pieces with gaps between them. The top where the spring is has no weatherproofing strip at all. The whole damper does not sit tight/flush on the vent opening, but is rather bumped out further on top than on the bottom. This causes it to be at a slight angle on the opening from top to bottom and creates a gap. All these things will allow air to infiltrate, as well as bugs.
Text Review
100% A
Teresa Champeau     05/16/2018
Review from: Appleton
Dave was great to work with. Prompt at getting back to me, friendly, and just nice. Great product. Heavy weight, compared to something purchased locally. I'm fighting Red Squirrels, so the extra damper with the sealed magnetic catch will prevent the red squirrels from causing me more grief! Thanks you, for your help, DaveTeresa Champeau
Text Review
100% A
Bruce Hartley     03/18/2018
Review from: Marion, NY
I bought a Luxury Metals stainless steel wind defender vent for my dryer after going through 3 plastic/metal vents in 7 years. Best decision I ever made, no more cold air coming into dryer nor house, no wind noise, and my heating bill is lower as well.So now I am about to buy another one for a basement venting situation as well. The company that put that vent in installed one with plastic vanes that leak cold air back in and when I told the company about these, they have promised to install a new Luxury Metals Wind Defender vent - all I had to do was pay for the vent itself.Can you start making stainless steel chimney cleanouts too?
Text Review
100% A
Michael Hartman     03/02/2018
Review from: STANWOOD
Just received my Wind Defender range vent and I'm very impressed with the quality of the metal and the craftsmanship. I'm so glad I didn't buy the inferior product at the big box store. Nice to know there are still true craftsmen out there.
Text Review
40% D
Matthew     01/31/2018
Review from: San Diego
Returned a dryer duct with uneven taping and ordered one in the different color that arrived with gaps in taping. The quality control is not very good.These are defects I expect from a hardware store or supply shop but this is a premium product at a premium price. Not sure who's doing the taping but taping the full bottom, avoiding overlap and height difference, and aligning the tape would be the most effective way to seal the duct.
Text Review
100% A
Adam Korte     12/08/2017
Review from: Mequon, WI
I got in over my head on a DIY range hood installation. Purchased the incorrect exterior vent from a big box and already had a hole cut in the side of the house!!! I was unable to find the correct pipe 8" locally, and ended up ordering through Luxury Metals. Communication through was GREAT, answered all my questions, and product arrived
Text Review
70% C
Nicki A     01/07/2017
Review from: Cheyenne
This has made a huge difference in the way our stove performs and we haven't had any smoke blow back with our windy days and nights. The ONLY problem has been the bird screen gets clogged with creosote and the carbon monoxide sensor goes off in the house. We have to clean this every 5-7 days or it makes the sensor go off. Thankfully, we have an underground home so we don't have to lug a 30' ladder out each week....but this is a problem and had I known it would be, would not have ordered the cap with a bird screen. The next time it is clogged I will take a picture to send. To blasted cold today! -4 for a high!
Sorry for the issues with the screen! Its a spark screen and some states like California require it by law. It is a problem if you burn a lot of sticky soft wood like pine or fir. You can take wire cutters and clip it out and you will not have that problem anymore! Thanks for the note.
Text Review
100% A
Doug     12/09/2016
Review from: Sundre, Alberta Canada
Hi Dave – Just a brief update to inform you that the Wind Directional Chimney Cap I purchased from you has improved the burning efficiency of my airtight stove by not less than 30% as a "best guess". The stove starts more easily, burns more efficiently and burns more completely (i.e. no left over charcoal debris by morning) than it ever has! Also, I particularly appreciated your willingness to provide me with a much wider storm caller to accommodate our typically heavy snow load at no additional cost. First rate Company in my view! – Doug
Text Review
100% A
Tony     11/12/2016
Review from: marion
very well built,had to trim the pipe adapter to get it to fit inside my supervent pipe but no big deal,easy to install,this wind directional cap allows my chimney to draft like a rocket and so far no smoke in the house at all,not evan a puff when the feed door is opened,or when starting a fire,was having a problem with down draft with a strong east to south east wind haven't had one yet to see if it has completely cured my downdraft issues, but since installing this rain cap my chimney has never drafted this well,thanks again for the great product and fast shipping
Text Review
100% A
George     10/06/2016
Review from: Tampa
Dave,Thanks for the quick responses to my emails and phone calls! I ordered the wind defender wall vent and will recommend your products to all of the contractors I come in contact with! Great stuff.George
Text Review
100% A
Mike     10/05/2016
Review from: Long Beach NY
shipped ahead of lead time quoted. Great American made quality!!!!!!!
Text Review
100% A
Bob & Nancy Shape     10/02/2016
Review from: Tinnie NM
Dave,Received and installed your wind cap last week. Just wanted to let you know it is working as well or better than advertised! Our Morso wood burner is operating so much better I cannot beliece it. We want to get one for the 6" PVC exhause on our incirneration toilet as well. Keep up the good work and quality products!
Text Review
100% A
Bill     09/27/2016
Review from: Santa Cruz
Dave,Thanks again. I really liked the quality of the last wall vent we ordered for our bathroom, I knew who to get our range hood vent from. Take CareBill
Text Review
100% A
Donn     07/20/2016
Review from: Red River, NM
Just received my post end caps and they look great. I haven't secured them yet, but I couldn't be happier with the product.
Text Review
100% A
Shelley     07/18/2016
Review from: Slocan Park, BC, Canada
Ordered powder coated log end post caps. There was no delay in shipping despite customs, they were well-packaged and arrived within a much shorter time line than I would have expected. Even with the CDN-USD exchange rate, they were an excellent value and look amazing!!
Text Review
100% A
Steve     07/08/2016
Review from: Salt Lake City, UT
Luxury Metals is just AMAZING with customer service. I rarely ever leave reviews, but after working with Dave, I just had to. I was selling a property and the inspection came back and said I needed a directional wind cap for the vent on my instant hot water heater. With a very tight deadline to complete the work, I contacted Dave and he got the part overnighted to me. Unfortunately, when I ordered it, I did not measure for the size -I just used the hot water heater's product literature, so the cap didn't fit! I contacted Dave and even though the part was out of stock, he had it fabricated and sent to me in less than 2 days! Amazing! I wish all companies had customer service like this -and if I ever need to order something like this again there is no one else I will ever use.
Text Review
100% A
E. Lewis     04/17/2016
Review from: Dallas, GA
WHAT A FIND! The prices may seem a bit much for "just a dryer vent" when compared to that of big box stores, but they are AWESOMELY much better. We no longer have the ticking noise when the wind blows; the laundry rm doesn't feel drafty anymore, & the floor isn't s cold. I highly recommend this product; just can'y say enough good things about it.
Text Review
100% A
Patrick     02/15/2016
Review from: Bonita, CA
Found Luxury Metals when search for a venting solution for my portable air conditioner. Very difficult to find a quality solution to having a permanent venting system (not of the window type) to get the hot air out of the room. Found the perfect solution. Dave was super helpful in making sure that I got just what I needed. So glad I found Dave and Luxury Metals.
Text Review
100% A
Jay Carey     01/07/2016
Review from: Salem, CT
Dave,Thanks for exchanging the 8" duct for a 7" so easily ...I am completely happy with the result. I had a tight space to get this hood installed and your unit finished it off perfectly. As so many others have said, the quality of the range hood ducts is unmatched in any store around here ...period. Money well spent for A-1 quality.
Text Review
100% A
Bernie     01/06/2016
Review from: California
The Deck Log Post Caps look great! My railing is now protected. Pictures attached. Thank you! Bernie
Text Review
100% A
Peter Peltz     04/21/2015
Review from: Woodbury, VT
Without question this is the best company I have dealt with for quality of product and service through the internet!
Text Review
100% A
Kevin Rogers     04/03/2015
Review from: Benton, TN
I was happy to find your website and the products that you offer. I have only good things to say about my experience with Luxury Metals!
Text Review
100% A
Doug Briscoe     03/11/2015
Review from: Pocatello, Idaho
Vent was sent quickly, was very well built, and installed very easy. I just ordered another my second vent. Has some hard to find sizes!!
Text Review
100% A
Russ     02/26/2015
Review from: Plainfield, IL
Hi Dave,Hood is up and doing well, numerous storms, high winds and sub-zero cold and not a peep of air coming in, excellent.Installed hood on a mounting block for dutch lap siding, looks great see photo. I have made up a couple of color coded strips that will cover the screws. Have to wait for warm weather to install.Very pleased with your product, well done.Thanks again for all your help.Best regards,Russ
Text Review
100% A
Kenny Van Riper     01/28/2015
Review from: Albert Lea, MN.
I purchased a high wind directional chimney cap in Oct. 2014. I was having blow back problems with my wood burning stove. The chimney cap I purchased solved the problem, even with 50 mile per hour wind gust. I couldn't be more satisfied. Thank You Dave Brown and Luxury Metals.

About Us

Luxury Metals was established to provide easy access to attractive, high quality, heavy duty exterior metal vents for your residential, multi-family or commercial building. At Luxury Metals, we recognized a need in the market for a higher quality vent than can be typically found at big box or other retailers. Our thick gauge Copper, Stainless Steel and Galvanized outside vent covers provide long lasting durability and attractive accents for your home or building. We sell to individuals, contractors, custom home builders, architects, roofers, remodelers and HVAC installers. Our website is simple and easy to navigate. We recognize customer need for rapid turnaround, so key product offerings are stocked and ship within 6 – 24 hours via UPS, Fed Ex, US Postal or the most efficient method available. All customers will receive an automatic email with shipping details as soon as parts are shipped, to assist with project planning. Our mission is to provide a user friendly website that allows convenient online ordering, quick shipping, superior products and excellent customer service. Luxury Metals maintains the highest degree of confidence in our products and provides an unconditional 30 day money back guarantee. All products are American made and quality checked. Our loyal customers appreciate our quality offerings, exceptional customer service and uncommon personal touch in which we conduct business. Thank you for your continued business and support! Any and all feedback is welcome. Sincerely, Dave Brown